Employment first participants or case managers/supervisors can request mediation when:
- There is a disagreement about a decision regarding a participants self-sufficiency contract
- The case manager slash supervisor feels the self-sufficiency contract is not being followed or maintained
- Communication between the employment first case manager becomes difficult and needs improving
- A participant is notified by NDHS about an adverse action that they don't agree with
- You feel having other service providers involved in your case would be helpful
Click here to view the Employment First Mediation Services Brochure
